Contact Information
For a smoother communication experience, we recommend contacting us via Telegram, as WhatsApp accounts may sometimes be unstable.
【Pre-sales: igulume666】
Product Inquiries | New & Repeat Orders | Customer Referrals
【After-sales: igulume888】
Shipping Status | Reward Redemption | Support & Maintenance
For technical support, please email us directly at support.me@igulu.com. Please include your order number in the email and use "Saudi Support" as the subject line for faster assistance.
Contact form
FAQ
Why does it show “Sparkling Water Maker & Malt Beverage” at checkout?
To ensure safe and smooth delivery to your door, our system displays the order as a “Sparkling Water Maker & Malt Beverage.” This will not affect your actual product or experience.
Do you deliver to Saudi Arabia?
Yes. We offerdiscreet, securepackaging withno sensitive labels, free shipping, and delivery in7-15days.
How long does brewing take?
The brewing time varies depending on the beverage, typically7–20 days. The machine handles the entire process automatically with no complicated steps required.
What is the warranty period?
Our products come with a 2-year official warranty.
For assistance, please reach out via email support.me@igulu.com.
Do you provide ingredient kits?
Yes, we offer a variety of ingredient kits. You can browse and choose bothalcoholic and non-alcoholicmalt drinks atwww.igulu.me